Privacy Policy
At NBLion, accessible via nblion.com, we are committed to safeguarding your personal information and respecting your privacy. This Privacy Policy outlines how we handle your data in accordance with the highest legal standards, including the General Data Protection Regulation (GDPR) and the California Consumer Privacy Act (CCPA), as applicable. Our fundamental obligation is to ensure that your rights are protected, and that your information is processed lawfully, fairly, and transparently.
1. Commitment to Privacy and Data Protection
We value the trust you place in us when using our services. Our aim is to collect and use only the personal information necessary for operating effectively, providing you with the best experience on our platform, and complying with legal obligations. We are committed to collecting, processing, and storing your data in a responsible and compliant manner, and to offering the transparency required by applicable data protection laws.
2. Scope of Policy and Role of Data Controller
This Privacy Policy applies to all users of our website, nblion.com, and any associated services. The data controller responsible for the processing of your personal information is NBLion. All questions or communications regarding this policy should be directed to [email protected].
This policy governs all data collected through your interaction with our website and services, whether you act as a customer, visitor, or in another capacity.
3. Categories of Data Processed
We may collect and process the following types of personal data:
a. Usage Data:
Includes details about how you use our website and services, such as IP address, browser type, operating system, geographic location, pages viewed, access times, and referring URLs.
b. Account Data:
Identifiers provided during account creation such as your full name, physical address, email address, and telephone number.
c. Profile Data:
Includes preferences, transactional behavior, past purchases, product interactions, and saved settings.
d. Communication Data:
Includes records of email or chat correspondence with our support team, feedback, inquiries, and messages sent via contact forms.
e. Technical Data:
Device identifiers, hardware model, mobile network, software version, browser plugins, and system configuration data.
f. Transaction Data:
Details relating to purchases and financial transactions, including payment method, delivery data, and purchase history.
g. Preference Data:
Marketing preferences, newsletter subscriptions, frequency of promotional communication, and records of consents or opt-outs related to promotional content.
4. Legal Bases for Processing
Under applicable data protection laws, we process your data in accordance with one or more of the following legal bases:
– Contractual Necessity: To perform obligations under our agreement with you.
– Legitimate Interests: For purposes such as improving our services, analytics, fraud prevention, and ensuring network security.
– Consent: For processing non-essential data such as marketing preferences, where explicit consent is required.
– Legal Obligation: To fulfill legal and regulatory requirements binding on us.
5. Your Rights
In accordance with GDPR, CCPA, and other applicable laws, you have the right to:
– Access: Request a copy of the personal data we hold about you.
– Rectification: Request correction of inaccurate or incomplete personal data.
– Erasure: Request deletion of your personal data under specific circumstances.
– Restriction: Request limitation or suspension of processing of your personal data.
– Portability: Request transfer of your data to another data controller in a structured, commonly used format.
To exercise any of these rights, please contact us at [email protected].
6. Security Measures
To protect your personal data, we implement industry-standard safeguards including:
– Data encryption (in transit and at rest).
– Access controls and authentication procedures.
– Regular security audits and monitoring.
– Employee training on data protection and confidentiality.
– Secure data backups in protected environments.
While we take every reasonable precaution, no system can be 100% secure. We encourage users to take appropriate personal safety measures.
7. International Transfers
Personal data we collect may be transferred to and processed in countries outside your jurisdiction. In such instances, we ensure:
– Adoption of Standard Contractual Clauses approved by the European Commission or other applicable safeguards.
– Compliance with the regional legal requirements for cross-border data transfers.
– Ongoing evaluation of vendor data protection practices.
8. Data Retention
We retain personal data only for as long as necessary to fulfill the purposes for which it was collected, including satisfying legal, accounting, or reporting obligations. Specifically:
– Usage Data: Up to 24 months for analytics.
– Account Data: As long as the user maintains an account.
– Profile Data: 3 years from last interaction or purchase.
– Communication Data: Retained for 2 years.
– Technical Data: Anonymized after 12 months.
– Transaction Data: Retained for 7 years for compliance purposes.
– Preference Data: Retained until user updates or revokes preferences.
After expiry of these periods, data is securely deleted or anonymized.
9. Cookie Policy
We use cookies and similar technologies to enhance user experience. These include:
– Essential Cookies: Required for website functionality.
– Functional Cookies: Enable personalization and feature optimization.
– Analytics Cookies: Help us understand user behavior through aggregated statistics.
– Performance Cookies: Monitor performance and loading times.
Cookies do not grant access to your computer or personal information beyond what you choose to share with us.
10. Cookie Management and Compliance
Upon your first visit to nblion.com, we provide a cookie consent mechanism in compliance with GDPR and CCPA. You may manage your cookie preferences at any time through our Cookie Settings portal or by adjusting your browser preferences.
Users under the jurisdiction of CCPA have the right to opt-out of the sale or sharing of their personal data where applicable.
11. Children’s Privacy
Our services are not directed to individuals under the age of 13, and we do not knowingly collect data from children. If we become aware that we have collected personal data from a child under 13 without verifiable parental consent, we will take immediate steps to delete such information. Parents or guardians who believe a child has provided us with personal data should contact us at [email protected].
12. Policy Updates and User Notifications
We reserve the right to update this Privacy Policy as needed to reflect changes in our practices or applicable law. Changes to the policy will be posted on this page. Where required by law, we will notify users of material changes and may seek renewed consent for affected processing activities.
We encourage users to periodically review this Privacy Policy to remain informed about how their data is protected.
13. Contact Information
For any privacy-related questions, data access requests, or general inquiries related to this Privacy Policy or our data practices, please contact us at:
Email: [email protected]
Website: https://nblion.com
Your privacy and trust are of the utmost importance to us. We are fully committed to complying with GDPR and CCPA standards, and welcome your feedback and questions. If you have any concerns about how your data is handled, we encourage you to reach out to us directly.